Airbnb Appoints Tara Bunch as Global Head of Operations

Airbnb has appointed Tara Bunch as Global Head of Operations, effective 29 May 2020.

In this role, Tara will oversee Airbnb’s Customer Service, Trust and Safety and Payments teams and report directly to Airbnb Co-Founder and CEO, Brian Chesky.

Tara joins Airbnb after eight years at Apple where she served as Vice President of AppleCare, the company’s industry-leading customer service and repair organization.

Before joining Apple, Tara was Senior Vice President at Hewlett Packard, leading the Global Customer Service and Support Operations.

“I started speaking with Tara about joining Airbnb back in January and I’m thrilled she has agreed to join our team,” said Mr. Chesky. “This is a challenging time for Airbnb and everyone in travel and as we go forward, it’s critical that we are one of the best run companies in the world. Tara is a world class operator and her expertise leading global teams will help us serve our community of hosts and guests when the world begins traveling again.”

A graduate of the University of California, Berkeley and the University of Santa Clara, Tara lives in Los Angeles with her wife and six children.

“I’m thrilled to be joining Airbnb and look forward to building on its extraordinary history of creating unique memories for travelers the world over,” Tara said. “Especially now, I believe the company’s purpose of creating economic opportunity and driving human connections is more important than ever before.”

Tara will work from Airbnb’s campus in San Francisco when it reopens.

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