Lufthansa and SWISS First to Use Star Alliance's Biometrics Platform

Tue, 17 November 2020

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Lufthansa and SWISS First to Use Star Alliance's Biometrics Platform

Star Alliance has completed development of an interoperable biometric identity and identification platform designed to significantly improve the travel experience for frequent flyer programme customers of member airlines.

Lufthansa (a founding member of Star Alliance) and SWISS are the first to use Star Alliance Biometrics for select flights departing Frankfurt and Munich, starting this month.

Members of the Lufthansa and SWISS Miles & More Frequent Flyer Program who opt-in to biometrics will be able to pass through both security access and boarding gates in a touchless manner.

In keeping with the requirement to wear masks in the airport terminal, it is not required to remove the mask for the biometric identity check. The identification process works for passengers wearing masks.

The Star Alliance Biometrics service is built upon NEC Corporation’s NEC I:Delight biometric and identity management platform software. The service is available at no cost to customers of the Miles & More program who have consented to share their biometric data with stakeholders of their choice during travel.

Effective immediately, and with a few easy steps on their mobile device, Miles & More customers will have the option to enroll in Star Alliance Biometrics, accessed via a link within the Lufthansa app. Customers enrolling are asked to take a selfie, verify their identity with their passport, and opt-in to the airlines and airports where they want to use the service.

They only need to enroll once and can then use their biometrics data multiple times at biometrics touchpoints of any participating airport whenever they travel with a Star Alliance member airline who has implemented Star Alliance Biometrics.

Personal data, such as photo and other identification details, are encrypted and safely stored within the platform. From the outset, the system has been designed in compliance with applicable data protection laws making use of the latest facial recognition technology.

See latest Travel News, Video Interviews, Podcasts and other news regarding: COVID19, Star Alliance, Biometrics, Touchless, Contactless, NEC.

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