British Airways to Refresh First and Club Lounges at Chicago O’Hare Airport

Fri, 17 Jan 2020

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British Airways to Refresh First and Club Lounges at Chicago O’Hare Airport

British Airways has unveiled plans to refresh its First and Club lounges at Chicago O’Hare Airport, and revealed further details of its lounge improvements at Edinburgh and Berlin airports.

Due to be completed in Spring 2020, customers travelling through Chicago in the First or Club lounges will receive a more interactive welcome in new look reception areas.

The lounge will have a lighter and more relaxing atmosphere for customers with new décor, flooring and furnishings. There will be more charging ports, built into new marble tables, as well as specially crafted chairs to help customers to relax.

British Airways' lounge in Rome. Click to enlarge.

In terms of dining, there will be redesigned serving stations which will continue to offer customers a wide range of local and international cuisines.

British Airways is also refreshing its lounge in Edinburgh. As in Chicago, customers will enjoy a fresh, brighter look, with new furniture and carpeting, as well as a more interactive welcome experience.

The lounge will also feature bespoke armchairs while reconfigured working and dining areas will give customers more room to work or eat.

The Edinburgh lounge is expected to be finished by the end of Spring 2020.

The airline’s lounge in Berlin is scheduled to be reading in early Spring with new furnishings, carpet and décor.

Carolina Martinoli, British Airways’ Director of Brand and Customer Experience, said, “Lounges are incredibly important to our customers travelling in our Club and First cabins, or to those with Executive Club status, and they are rightly a focus of our £6.5bn customer investment. We’ve recently refurbished nine lounges across the network, and we’re looking forward to refurbishing more in 2020.”

As part of its 2020 lounge upgrade activity, the airline will also be refreshing a number of its lounges at Heathrow Terminal 5 as well as redesigning and relaunching the Elemis Spa at JFK.

See latest Travel News, Interviews, Podcasts and other news regarding: British Airways, Lounge, Chicago, Edinburgh, Berlin.

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