Delta has started blocking middle seats and paused
automatic advance upgrades in an attempt to better enable social
distancing on the ground and in the air.
From today through 31 May 2020, the following
temporary changes will go into effect to further promote a safe
flying experience:
- Delta is blocking the middle seats in the Main
Cabin, Delta Comfort+ and Delta Premium Select across all flights.
When booking seats via the Fly Delta App or online, middle seats
will be shown as unavailable.
- The airline has paused automatic, advance
Medallion Complimentary Upgrades. Such upgrades will now be
processed at the gate in priority order.
- Customers who prefer to be seated directly next
to travel companions and family members or needing additional
assistance should contact Delta's reservations team ahead of
travel or can talk to a Delta agent upon arriving at the gate.
Delta has already taken the following steps over
the last few weeks to help customers practice social distancing:
- Streamlining food and beverage service on board
all U.S. domestic and international flights to decrease touch
points between customers and crew.
- Boarding customers 10 at a time.
- Connecting with customers onboard after the
aircraft reaches 10,000 feet, to help them find a new seat while
complying with weight and balance restrictions.
- Extending the ability to plan, re-book and
travel for up to two years.
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