BCD Travel Expands Partnership with SAP Concur

Tue, 11 August 2020

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BCD Travel Expands Partnership with SAP Concur

BCD Travel has signed an agreement with the SAP Concur organization to expand integration between BCD’s proprietary hotel platform and the Custom Hotel Sourcing functionality, providing customers access to more content, booking and payment options.

Under the agreement, BCD customers gain the ability to source more hotel properties, shop across a greater mix of competitive hotel rates, and leverage the intelligence of BCD’s hotel platform—all while managing their company policy and program goals.

“Our customers can now better leverage BCD’s robust lodging content offering, artificial intelligence-powered policy and preference engine, rate-filtering capabilities and payment options within SAP Concur solutions, helping to ensure consistency across every booking touchpoint – including BCD agents, the TripSource platform and the Concur Travel booking tool,” said Teri Miller, BCD Travel executive vice president, Global Client Team.

Pool at the Hyatt Regency Bangkok Sukhumvit. Click to enlarge.

Additionally, the integration paves the way for BCD to deploy new capabilities that empower customers to influence traveler buying behavior.

“Better integration of BCD Travel platforms with SAP Concur technology enables Stay, our comprehensive lodging solution, to bring even more creative solutions to a company’s lodging program that drive savings beyond sourcing, increase adoption and influence travelers,” Miller said.

Last year, BCD became one of the first global travel management companies to be recognized as a TMC Elite partner for SAP Concur solutions.

BCD’s relationship as an SAP Concur partner spans beyond booking. BCD has integrated the SAP Customer Data Cloud solution for traveler identity management. In addition, BCD uses Qualtrics technology to capture customer insights and optimize the customer experience.

“This latest advancement in the BCD’s partnership with SAP Concur further solidifies its strategic value for customers,” said Max Miller, vice president, TMC Business Development, SAP Concur. “The SAP Concur advanced technology platform allows BCD to deliver scalable, customer-centric experiences.”

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