Air France-KLM Signs NDC Agreement with Amadeus

Thu, 10 September 2020

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Air France-KLM Signs NDC Agreement with Amadeus

The Air France-KLM group has signed an innovative NDC distribution agreement with Amadeus.

The deal means that Air France-KLM NDC offers can be made available for travel agents through the Amadeus Travel Platform and its NDC-enabled solutions.

To access Air France-KLM content distributed via NDC, agents will need to sign bilateral agreements with Air France-KLM and Amadeus.

Over the last few years, Air France-KLM has been working with Amadeus to connect its NDC services to the Amadeus Travel Platform. The prime booking flow of shop, order, pay has already been integrated, meaning pilot travel agents will be able to book via NDC through the platform in Q4 this year. The full integration with servicing capabilities is expected to complete in the first half of 2021.

Air France Airbus A320 reg: F-HEPH. Picture by Steven Howard of TravelNewsAsia.com Click to enlarge.

“We’re pleased that our NDC content will soon be accessible to Air France-KLM partner agents via the Amadeus platform,” said Pieter Bootsma, Chief Revenue Officer Air France-KLM. “NDC is a key innovation for Air France- KLM as it allows Air France-KLM customers to benefit from more attractive and customized offers, such as continuous pricing and tailor-made bundles. This agreement is an important step in our distribution strategy, completing our existing NDC distribution network, especially for travel agencies with a higher level of servicing needs, such as business travel agencies.”

Agents will be able to search, compare, book, and service Air France-KLM content in one merged display through their go-to Amadeus solution, whether the Travel API or Selling Platform Connect. Amadeus will also be enabling corporate travelers to book via NDC through cytric Travel & Expense.

“We are excited to expand our longstanding partnership with the Air France-KLM group, in order to deliver innovative retailing capabilities. This is a significant step on our NDC journey to enable adoption at scale,” says Decius Valmorbida, President Travel Unit, Amadeus. "This is testament to both the strength of our technology and our collaborative approach, as we build a sustainable framework that brings value to airlines, travel sellers, and the traveler, to achieve the industry’s vision for modern retailing.”

Future of Airline Distribution and NDC - Interview with Yanik Hoyles, IATA (Nov 2019)

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