Jeju Air Signs Technology Agreement with Navitaire

(31 Oct 2021) Jeju Air, South Korea’s largest low-cost carrier, has signed a strategic technology partnership with Navitaire, an Amadeus company.

Jeju Air will use Navitaire’s advanced airline platform, including its New Skies “e-commerce first” reservation and retailing system, GoNow day-of-departure and pricing optimization solutions.

The airline has grown rapidly since it was started in 2005, carrying over 13 million passengers in 2019.

E-Bae Kim, CEO of Jeju Air, said, “We see innovation as a key aspect of recovery and our growth in the future. This technology partnership with Navitaire will enable us to build new applications quickly, launch new products, and take action with real-time data while ensuring the satisfaction of our passengers. We look forward to working closely with the Navitaire team to leverage this advanced technology.”

Navitaire’s New Skies reservations solution is an open, digital, “e-commerce first” platform with comprehensive retailing, analytics, and passenger personalization tools. The solution uses a single record approach which manages both the offer and the order throughout the customer lifecycle. 

“Navitaire is honored to be selected by Jeju Air, an innovative carrier focused on efficiency and good value throughout its long history of growth,” said David P. Evans, Navitaire CEO. “As airlines navigate the industry disruption caused by COVID-19, we believe New Skies offers a uniquely open, highly flexible, scalable platform, together with leading digital and retailing capabilities, to help Jeju Air create and leverage opportunities with its customers. We look forward to partnering with Jeju Air and to providing a strong foundation to help the carrier further strengthen its position as a market leader.”

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