Dassault Falcon to Hold M&O Seminars in 8 Cities Around the World

Dassault Falcon will kick off its 2020 Maintenance & Operations (M&O) seminars in Paris on 1 April 2020.

This year, Dassault will hold four seminars in the USA, two in South America, one in Europe. and, perhaps surprisingly, only one in Asia.

Over 1,800 delegates from around the world attended the M&O seminar series in 2019.

“We help our customers operate more efficiently and effectively, said Jean Kayanakis, Senior Vice President, Worldwide Customer Service and Service Center Network. “At these events, we develop those face-to-face connections that improve customer interactions throughout the year.”

In addition to the usual technical sessions, Kayanakis and his senior team will provide an update on service center expansion, and the company’s strategy of increasing capacity and moving service closer to its global customer base.

In 2019, the company acquired major operations in Europe, Africa, The Middle East and Asia, adding nearly 1,000 service professionals in 17 locations.

Kayanakis emphasized that the flow of information at a Falcon M&O seminar is a two-way street. “These seminars provide crucial feedback that allows us to continuously improve the Falcon customer experience.”

Model-specific and general technical sessions are interactive, covering topics ranging from troubleshooting to reliability improvements and STC updates. Dedicated pilot sessions, led by the Falcon Pilot Support team, keep flight crews abreast of the latest developments in flight operations.

2020 Dassault Falcon M&O Seminar Schedule

1-2 April 2020 - Paris, France
8 April 2020 - Dallas, Texas, United States
16 April 2020 - Denver, Colorado, United States
23 April 2020 - Toluca, Mexico
29 April 2020 - São Paulo, Brazil
12 May 2020 - Westchester, New York, United States
19 May 2020 - Chicago, Illinois, United States
21 October 2020 - Beijing, China

As in previous editions, the 2020 M&O series will provide in-depth information on sault’s latest products and services. Paris and Dallas seminars will also have more information and participation opportunities for operators of Classic Falcon aircraft, including the Falcon 10, Falcon 20 and Falcon 50.

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