Future of Airline Distribution and NDC - Interview with Yanik Hoyles, IATA

On the first day of the IATA Airline Industry Retailing Symposium in Bangkok, Thailand, Steven Howard of TravelNewsAsia.com sat down with Yanik Hoyles, IATA's Director of Industry Distribution Programmes, to ask him about NDC (New Distribution Capability).

In this interview, filmed on 29 October 2019, Yanik tells us why the IATA Air Symposium event is so important and beneficial to those attending, and who was taking part.

He gives a very interesting and thorough explanation of what NDC is and what it means to the global airline industry, travel agents and consumers.

Yanik also tells us how the certification levels within NDC, such as Level 4 and @scale, differ from one another, why they are important, and what needs to be done to go from one level to another.

NDC @scale was originally part of IATA's plans for 2020, but already there are six airlines that have achieved that certification. Yanik tells us who those six airlines are, why the highest current certification level within NDC was not called Level 5, and what it means to already have so many airlines on board.

Singapore Airlines is already Level 4 NDC and will become @scale in early 2020. Campbell Wilson, Singapore Airlines' SVP Sales & Marketing, gave a very passionate and inspiring speech about NDC and SIA's plans to implement it further on the first day of the symposium, and in this interview we discuss some of the things that he said the airline has planned.

NDC is not new, and when IATA launched the initiative it was hoping that we would all move forward, as an industry, at the same pace. That hasn't happened, and now IATA is changing its strategy slightly with 21 Leaderboard airlines. Yanik explains what this means and why the strategy has changed.

We also discuss the three NDC Advisory Councils, the mix of leisure and business travel, TMCs, interlining, low cost airlines, API standards, the Asia Pacific region and much, much more in the HD video and podcast below.

Future of Airline Distribution and NDC - Interview with Yanik Hoyles, IATA

PODCAST

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