Norwegian Upgrades Free Wi-Fi on Boeing 737-800 Fleet

Norwegian is upgrading the inflight Wi-Fi connectivity onboard the Boeing 737-800 fleet it operates on intra-European routes, routes connecting Europe with North Africa, Middle East and on flights between the USA and French Caribbean

Norwegian will gradually rollout the new Premium Wi-Fi service across its Boeing 737-800 fleet and expects to complete the rollout in mid-February 2019.

Customers travelling on a Boeing 737-800 aircraft with the new Premium Wi-Fi service available will have a selection of three packages – SURF, the free option and two paid options, SOCIAL+SURF and STREAM+SURF, both offering faster speeds.

SURF – Available for free, delivers web browsing, email and text-based messaging.

SOCIAL+SURF – Provides faster web browsing, access to email and all social media. Available for €5 per device, though pricing may be subject to change.

STREAM+SURF – Offers faster web browsing, email access and social media in addition to the ability to stream TV shows, movies and music content on services such as Netflix, YouTube and Spotify among others. Available for €12 per device, though pricing may be subject to change.

Helga Bollmann Leknes, CCO at Norwegian, said, “We’re continuing to upgrade the passenger experience by commencing the rollout of Premium Wi-Fi on our Boeing 737-800 fleet that will give our customers improved connectivity across our global fleet. We set an industry first in 2011 by being the first European airline to offer free Wi-Fi on all European flights and from today, thousands of passengers daily will get to stay connected in the skies with a faster Wi-Fi connection than ever before flying Norwegian.”

Norwegian first started offering passengers free in-flight Wi-Fi on all its European flights in 2011. It then introduced live television over the skies of Europe in 2015 and in 2018 it took delivery of its first Boeing 787-9 Dreamliner equipped with inflight Wi-Fi. Norwegian then pleased customers even more by becoming the first low-cost airline to offer customers free Wi-Fi for the full duration of intercontinental flights.

Norwegian recently started introducing Wi-Fi to its Boeing 787-9 Dreamliner and Boeing 737 MAX fleet. On those aircraft customers have two choices – basic free Wi-Fi for the full duration of long-haul flights and a premium high-speed option, fast enough to stream television shows and movies.

The airline expects to have the rollout of Wi-Fi completed on 50% of its Boeing 787-9 Dreamliner aircraft by 2020.

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