IATA Airline Industry Retailing Symposium 2019 - Interview with Stephan Copart

IATA hosted its second annual Airline Industry Retailing Symposium, formerly part of the World Passenger Symposium (WPS), in Bangkok, Thailand, from 29-31 October 2019.

Around 45 people from IATA - including those who were primarily in Bangkok for the industry committee meetings, as well as 7 business partners - joined hundreds of high-level delegates who had flown in from around the world to network, share ideas and learn more about the latest ideas, trends and solutions in airline retailing and distribution.

Steven Howard of TravelNewsAsia.com was at the the IATA AIR Symposium and used the opportunity to sit down with Stephan Copart, IATA's Head of Projects & Innovation, to learn more about the event.

In this interview, filmed on 30 October 2019, Stephan tells us why Bangkok was chosen over other cities in the region, what support they have had from TCEB and Thai Airways, and what the AIR Symposium is all about.

You will also learn who attends the AIR Symposium, how many delegates attended this year in Bangkok, how that compares to 2018 in Rome, whether IATA will be hoping for more next year, how  technology was used to enhance the show experience for delegates and what IATA's new Matchmaker app is all about.

Stephan tells us how the three components that make up the AIR Symposium differ, and where, and when, the event will take place next year. All that and much, much more in the HD video and podcast below.

It should be noted that as part of its drive for a more sustainable future for the aviation industry, IATA offset the carbon footprint of each IATA delegate who travelled to the event.

IATA Airline Industry Retailing Symposium 2019 - Interview with Stephan Copart

PODCAST

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