Qantas has opened its newest First Lounge, a
luxury space spread over 1,000 square metres at Singapore’s Changi
Airport.
The First Lounge will operate in tandem
alongside the airline’s existing International Business Lounge,
providing capacity for 240 customers and a bespoke offering for
Qantas’ First Class passengers and top tier frequent flyers.
The new-build lounge was designed by Australian
designer David Caon in collaboration with Kelvin Ho of
architecture and design firm Akin Atelie.
Qantas Group CEO Alan Joyce said, “Since our A380 flights have returned to
Singapore, we’ve seen an increase in demand for premium travel
which has also translated to an increase in the number of
travellers enjoying our lounge hospitality. This is our fourth
Qantas First Lounge, and each time we build an entire new lounge
facility from scratch, we speak to our frequent flyers to get a
better understanding of how customers like to spend their time in
the lounge and tailor it accordingly. Our customers told us their
key priorities when travelling through or from Singapore is space
to relax and do some last-minute work, a quick shower, and a meal
before departure so they can maximise their sleep onboard.”
Qantas Creative Director of Food, Beverage and
Service Neil Perry said the dining experience is inspired by
the many varieties of delicious food available in Singapore.
“The Singapore food scene is one of my
favourites in the world. The iconic hawker markets and fine dining
restaurants inspired us to design a menu that gives customers an
authentic taste of Singapore without leaving the airport,” said
Mr. Perry. “Singapore cuisine has an incredible balance of
flavoursome ingredients which influenced new signature dishes like
the grilled skate in browned sambal butter with capers. Customers
visit the First Lounge at different stages of their trip, so we
included items like poached eggs with mushrooms and salsa verde on
sourdough and First Lounge classics like the chicken club sandwich
with salt and pepper squid, intended to cater to our customer and
their taste buds regardless of where they are on their journey.”
An open kitchen will serve up a Rockpool a la
carte seasonal menu. Local delicacies like a signature tea smoked duck
breast with pickled cabbage and Chinese mustard and a laksa with
crayfish, bok choy and fried shallots, along with customer
favourites such as the Salt and pepper squid with green chili
sauce.
The lounge also features a cocktail bar with
lounge seating, serving Champagne, seasonal spritzes,
unique cocktails inspired by Singapore, like a Calamansi Mojito –
made from the local Calamansi fruit, Singaporean & Australian beer
– and a variety of Australian wine.
Non-alcoholic healthy beverages such as kefir
and kombucha, barley water and a Rockpool ‘House Lemonade’ are
available, along with all day barista service with Vittoria coffee
and a selection of bar snacks and fruit.
One clever feature that standsout is the faux ‘skylight’ in the shower suites
and lounge area that replicates natural daylight and helps adjust
the body clock as customers transition through multiple time
zones.
Business travellers have the choice to work in
an open, communal setting or individual lounge chairs with high
dividers. USB and charging ports are located throughout the
lounge, with wireless printing, Wi-Fi and TV screens for customers
to stay charged and connected.
The new premium space is Qantas’ fourth First
Lounge across its global network, joining Sydney, Melbourne, and
Los Angeles.
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