FCM Achieves TMC Elite Level Within SAP Concur Partner Program

FCM Travel Solutions has achieved TMC Elite level within the SAP Concur Partner Program, the highest level of engagement and collaboration attainable between any TMC and the travel expense and invoice management solutions provider.

In order to qualify for the TMC Elite partner level, FCM had to meet strict criteria, including TMC certification. This three-month operational process assessed FCM staff’s aptitude for implementing and supporting SAP Concur solutions for their customers and provided training programs to sharpen their expertise and product knowledge.

The TMC Elite partnership level means that FCM has access to SAP Concur education resources including classroom training, workshops, webinars and e-learning. This will ensure FCM staff can continue to refresh their skills on an ongoing basis in order to continue supporting clients to the best of their ability with SAP Concur solutions.

“We are proud to be one of the first major global travel management companies to be awarded TMC Elite level status within the SAP Concur Partner Program for TMCs. This was a rigorous process which involved us undertaking a major commitment to ensure that our people are experts in implementing and supporting clients with SAP Concur solutions and thus achieve TMC certification,” said John Morhous, Chief Experience Officer, FCM Travel Solutions. “The TMC Elite level status is particularly important in the Asia market where a high proportion of our customers use SAP Concur online booking tools and solutions.”

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