Marriott has expanded its homesharing pilot to include
Lisbon, Paris and Rome in addition to London.
Travelers
can now choose from more than 340 properties across four European
markets with the ability to earn and redeem points across
Marriott’s loyalty platform, including Marriott
Rewards and Starwood Preferred Guest (SPG).
The expansion follows on the
heels of a 5-month pilot initiated earlier this year in
collaboration with Hostmaker, a London-based home rental sharing
management company.
“Following the positive customer feedback
from our pilot in London, we are excited to extend Tribute
Portfolio Homes to new markets together with Hostmaker,” said Adam
Malamut, Chief Customer Experience Officer, Marriott
International. “We are always innovating to meet the evolving
needs of travelers, and expanding into homesharing is an
opportunity to deepen relationships with our most loyal guests by
delivering new experiences designed to reflect how they travel.”
Selected properties feature 1- bedroom or more, full kitchens and
in-unit laundry. Guests also have access to 24/7 support as well
as an in-person welcome/check-in experience through Hostmaker.
Current Tribute Portfolio Homes include a 3-bedroom Parisian atelier with floor-to-ceiling French
doors and views of the Eiffel Tower; an impeccably designed,
Italian mid-century style apartment on a charming street in Rome;
a minimalist yet rustic home in the vibrant heart of Lisbon; and a
bright and airy flat in London with a chef’s kitchen, reading nook
and multiple, well-appointed bedrooms.
“The introduction of
Tribute Portfolio Homes into some of Europe’s most celebrated
cities enables us to provide travelers with an even greater choice
of accommodations along with the reassurance of Marriott
International’s exacting design standards, world-class loyalty
programs and commitment to customer service,” said Belinda Pote,
Chief Sales & Marketing Officer, Europe, Marriott International.
“The London pilot complements our current hotel portfolio and
drives incremental business. We look forward to expanding our
homesharing offering to Lisbon, Paris and Rome.”
With its
powerful pilot in London, Marriott International found that
travelers are drawn to Tribute Portfolio Homes for the curated selection of homes, ease of booking, and service level. Some
insights from the pilot include:
– On average,
guests stayed more than 2x the typical hotel length of stay;
–
Most guests sought units with multiple
bedrooms and were appreciative of features such as full kitchens
and in-unit laundry; and
- More than 75% of guests staying at Tribute
Portfolio Homes were traveling for leisure with friends and family
or extending business travel to include their friends and family.
“We are very excited to bring
Hostmaker’s experience of operating in Paris, Lisbon and Rome to
Tribute Portfolio Homes,” said Nakul Sharma, CEO and founder of
Hostmaker. “These brilliant destinations were the natural next
step for a European expansion, and we can’t wait to welcome guests
into our homes.”
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