Singapore Airlines Forges Ahead with Digital Innovation Blueprint

Singapore Airlines has unveiled key bilateral partnerships with the Agency for Science, Technology and Research (A*STAR), Civil Aviation Authority of Singapore (CAAS), Economic Development Board (EDB) and National University of Singapore (NUS).

“SIA is a key partner in the transformation and growth of Singapore’s aerospace and aviation sectors. EDB is happy to support SIA on its digital innovation journey to strengthen its digital capabilities. This will not only help SIA to optimise its operations but potentially catalyse new growth opportunities for SIA,” said Mr Lim Kok Kiang, Assistant Managing Director of Singapore Economic Development Board.

A Master Research Collaboration Agreement (MRCA) has also been signed with A*STAR to identify and develop applied research partnership opportunities, which include research fields in areas such as data analytics, Internet of Things and virtual and augmented reality to boost efficiency of maintenance processes.

The goal is to develop smart solutions that help lower maintenance costs, decrease aircraft delays, and aid the airline in enhancing service standards.

Professor Tan Sze Wee, Executive Director, Science and Engineering Research Council, A*STAR, said, “This MRCA will identify and  drive the deployment of technologies in fields such as video and data analytics, virtual and augmented reality, and automated technologies to boost the efficiency of aviation operations. This partnership forms part of SIA’s Digital Innovation Blueprint to boost the airline’s capabilities in digital aviation, and accelerate the adoption of digital technologies in the aviation and travel industry.”

Two Memoranda of Understanding (MOU) were signed between SIA and NUS. Under the first MOU, Singapore Airlines and three NUS faculties – namely Business, Computing and Engineering – will establish and pursue joint research projects, with a focus on longer term research related to business challenges that do not have immediate solutions available today. The partnership will enable both parties to exchange scientific, academic and technical information, as well as participate in joint research and development activities, seminars, conferences and workshops in the areas of digital aviation and travel experience.

Under the second MOU, SIA will collaborate with NUS Enterprise, the entrepreneurial arm of NUS, to jointly develop an innovation ecosystem around the themes of Digital Aviation and Travel Experience, to create and grow new technologies, start-ups and talents that can solve SIA’s businesses challenges via a joint accelerator programme.

NUS President Professor Tan Eng Chye said: “NUS is pleased to be a knowledge partner of SIA’s Digital Innovation Blueprint. Leveraging our strong and deep capabilities in data science, analytics, optimisation, cybersecurity and automation, as well as our comprehensive innovation and enterprise networks in Singapore and the region, we hope to open new opportunities for our researchers, students and start-ups to create and commercialise disruptive technologies that could accelerate the digital transformation of Singapore’s aviation sector and redefine the air travel experience.”

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