Marc Bromley has been appointed General Manager
of the Four Seasons Resort Maui at Wailea.
Arriving to Maui via his most recent post as
General Manager of Four Seasons Resort Scottsdale at Troon North,
Bromley has served a 12-year tenure with the luxury hospitality
brand, and his experience spans the globe.
During his 12 years at Four Seasons he has
worked for Four
Seasons Hotel Chicago, Four Seasons Hotel Washington, DC, Four
Seasons Resort Palm Beach and Four Seasons Resort Costa Rica at
Peninsula Papagayo.
The first legacy General Manager in Four Seasons
history, Bromley as had a lifetime of hospitality experience. His
father, Stan Bromley, was an esteemed hotelier who retired after a
storied career from his last position as Regional Vice President
and General Manager of Four Seasons Hotel San Francisco.
“When my
brother Jordan and I were young, we were told to clean our rooms
like any other kid,” said Bromley. “However, our room cleaning
came with a full inspection afterwards, complete with checking the
closet and drawers where every kid jams their mess! If there was
paper or trash on the floor – and we neglected to pick it up – a
lesson in attention to detail would ensue.”
Bromley learned the position from ground up,
trying his hand at various line positions from housekeeping to
stewarding and laundry.
Before graduating from University of
Nevada Las Vegas with a degree in Hotel Administration, a college
internship introduced him to the restaurant side of the industry,
in which he found a true passion in food and beverage and held
various management positions before devoting his career to hotel
management.
Well-regarded for his infectious energy,
hands-on involvement in day-to-day operations and positive impact
on employees and guests, Bromley said, “We are people before we
are employees. The person always comes before the business. Over
my career, I have observed how embodying this philosophy manifests
not only an extraordinary employee experience, but also an
exceptional guest experience.”
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