Hyatt Appoints Stephen Ho as President - Greater China, Global Operations

Hyatt has appointed Stephen Ho as President - Greater China, Global Operations.

Effective 16 April 2018, Stephen will be responsible for the growth and operations of the hotel network, talent development and owner relations in the Greater China region. He will also refine and reinforce the group’s China outbound strategy from a commercial and operations perspective.

Prior to joining Hyatt, Stephen was Chief Executive Officer, Greater China Region at Marriott International, Inc., where he oversaw all hotels in operation and under construction in the region.

He was Starwood Hotels & Resorts’ Asia Pacific President from 2012 to 2016, and winner of the prestigious CNBC Travel Business Leader Award (TBLA) 2014.

“China has been identified as one of the key priorities for Hyatt. We see great opportunities as it continues to rise as a global economic power and as the Chinese increase travel both domestically and globally,” said David Udell, Asia Pacific Group President. “With over 35 years of experience in managing all aspects of hotel operations and development, and an intimate knowledge of Greater China, Stephen is the ideal leader for our Greater China region, to boost Hyatt’s overall development and to bolster our strategy to better cater to the Chinese market, globally”.

Since the establishment of the first Hyatt-branded hotel in Greater China in 1969, Hyatt now operates 50 properties across seven brands in Greater China, and plans to open around 60 hotels in Greater China in the next three years.

“There is a growing consumer demand in China and people are crossing countries and continents with increased frequency,” said Chuck Floyd, Global President of Operations. “The growth in outbound Chinese travellers will be the biggest driver of global travel expansion over the next decade and Stephen will spearhead our efforts to cater to this growth, whether they’re traveling domestically or going abroad.”

A native of Singapore and a permanent Hong Kong resident, fluent in English, Mandarin, Cantonese and Fujian, Stephen enjoys running, hiking and travelling.

He completed his MBA with University of Ottawa. Due to his strong interest in Eastern philosophy, he also completed a Master Degree in Buddhism in Hong Kong University in 2012.

Stephen began his extensive hospitality career in 1981. Since then, he has served in a variety of roles across multiple functions and geographies, including Brunei, Auckland, Tokyo, Hong Kong, Okinawa, Singapore, Dhaka and Beijing.

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