The Westin Langkawi Resort & Spa and Langkawi
International Convention Centre (LICC) has promoted Rajiv Kapoor to
the position of General Manager.
Kapoor joined The Westin Langkawi Resort &
Spa in 2013 as Hotel Manager and in that time he has made numerous
changes to improve the resort’s operation, service, and
facilities. He also spearheaded the renovation of guestrooms, 20
villas, restaurants, airport lounge, Westin Workout and the main
lobby.
In his new role, Kapoor is responsible for all
areas of the hotel including staff development,
product improvement, financial performance, profitability, brand
compliance and guest satisfaction.
Born in New Delhi, India, Kapoor has previously
worked as the Director of Food &
Beverage at the Westin Sohna Resort & Spa, Gurgaon as well as Le
Meridien Mumbai, India, and Sheraton Surabaya Hotel & Towers,
Indonesia.
Commenting on his new appointment Kapoor said,
“I am
excited to bring my personal touches and managerial style to
the team, inspiring them to further elevate the unparalleled
service for which our property is known and create lasting
memories and deeper cultural connections for our guests. With an
exceptional team, I’m positive The Westin Langkawi Resort & Spa
has a bright future ahead.”
In his spare time, Kapoor enjoys spending time
with his family.
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