Qantas Makes Significant Changes to Executive Leadership Team

Qantas has made significant changes to its executive leadership team. The changes are:

- Jon Scriven (Group Executive of People and Culture) will retire after eight-and-a-half years at Qantas. Lesley Grant, currently CEO of Qantas Loyalty, will step into this role.

- Jayne Hrdlicka will move from CEO of Jetstar Group to become CEO of Qantas Loyalty and Digital Ventures, which will now also include innovation.

- Gareth Evans will move from CEO of Qantas International to become CEO of Jetstar Group.

- Alison Webster, who is currently Executive Manager of Freight, Catering & Airports, will become CEO of Qantas International.

- Olivia Wirth will take on responsibility for customer and digital strategy, in a new role of Chief Customer Officer. This is in addition to her existing responsibilities for Brand, Marketing and Corporate Affairs.

- Andrew Finch will take on the responsibility for Office of the CEO in additional to his current responsibilities as General Counsel and Company Secretary.

- Andrew David, currently CEO of Qantas Domestic, will also assume responsibility for Qantas Freight, Catering and Airports.

Qantas Group CEO, Alan Joyce, said, “Over the past three years, our senior executive team has led the group through a major turnaround. We’re now entering a phase of ongoing improvement and innovation, and these changes will help drive that. This is also about making the best use of the considerable leadership talent at the top level of our organisation.”

Alison Webster has significant experience in the aviation sector in Australia and the UK, working across commercial, operations and customer. Alison has held a number of senior executive roles at Qantas, most recently as the Executive Manager Qantas Freight, Catering and Australian Airports, a position she has held since 2014. She has also held positions at Qantas responsible for international customer experience and cabin crew. Prior to that, Alison worked in operations and commercial roles at British Airways.

Mr Joyce said the retirement of Jon Scriven and the promotion of Alison Webster from within the business to the executive management group reflected renewal within a well-established team.

“Jon has been instrumental to the overall transformation of our business and has also driven the strategy to increase the engagement levels of our people, which are now at record levels. I’m pleased that we will be welcoming a new member to the Qantas executive team, with Alison Webster joining as the CEO of Qantas International. Alison has close to 30 years’ experience in aviation, including 13 at Qantas. She’s held senior executive roles across commercial, customer and operations here and with British Airways,” Joyce said.

Transition to the new structure will begin in November this year.

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