TravelNewsAsia.com
Tue, 9 August 2016

Delta CEO Apologizes to Customers; Flight Schedule Recovery Continues

Delta expects more than 100 flight cancellations on Tuesday morning as it continues to recover its operations following a loss of power on Monday morning.

In addition, Delta anticipates roughly 200 delays affecting morning departures. Delta is work to reset its operations and get crews, aircraft and other elements of the operation back in place.

Delta canceled more than 870 flights on Monday. Following the power loss, some critical systems and network equipment didn’t switch over to Delta’s backup systems. Delta’s investigation into the causes is ongoing.

Systems are now fully operational and flights have resumed, but delays and cancellations remain as recovery efforts continue.

Customers traveling should check the status of their flight at delta.com or the Fly Delta App, Delta officials said. Customers can rebook their flight via the website.

Delta’s travel waiver has also been extended to customers traveling on 9 August 2016.

In addition, where available, customers are being provided with hotel rooms and other accommodations if a cancellation required an overnight stay.

See other recent news regarding: Delta

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