Emirates has extended its online check-in to 48
hours before departure, from 24 hours, effective immediately.
Customers around the world can now check-in online on both desktop and
mobile devices from 48 hours to 90 minutes before flight
departure.
For flights to and from the
United States, while online check-in is available 48 hours before
departure, boarding passes will only be issued 24 hours in
advance.
“We have always taken into account feedback to
improve the customer journey and the extension of online check-in
is a result of that. By allowing check-in from 48 hours before
departure we are providing our customers added flexibility to
choose their preferred seats for a more comfortable journey. This
is just one of the many initiatives we are implementing to enhance
our customers’ experience online,” said Alex Knigge, Senior
Vice President of Corporate Communications Marketing & Brand
(Digital).
The earlier check-in window will also enable
more seamless communication with customers should there be
unexpected flight delays or disruptions.
For members of Emirates
Skywards, the airline’s frequent flyer programme, the extended
check-in time will also mean better availability of upgrades.
The extended check-in window is one of many
features on emirates.com that aims to improve the overall travel
experience. Another feature is the recently introduced ‘Hold my
fare’ option, which gives customers the opportunity to hold their
reservations and lock in competitive Emirates fares for a nominal
fee. This feature has now been extended to 72 hours.
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