Starwood Hotels & Resorts has partnered
TripAdvisor so that its global hotel portfolio will be accessible
on the TripAdvisor instant booking platform.
With TripAdvisor instant booking, users simply
click on a “Book Now” button to initiate a reservation. Travelers
are reminded throughout the booking process that their reservation
is powered by Starwood and are provided links and phone numbers to
contact the hotel’s customer service associates directly; all
support inquiries will be handled by Starwood’s
customer care team.
“We are excited about an enhanced relationship
with TripAdvisor as it allows us to deepen our touch-points with
TripAdvisor’s global community of travelers while maintaining a
consistent connection with guests before, during, and after their
stay at a Starwood hotel,” said Julie Atkinson, Senior Vice
President of Global Digital for Starwood Hotels & Resorts. “We
appreciate the work TripAdvisor has done to expand upon the
existing distribution models and the partnership will provide a
clear benefit to our global hotel portfolio.”
See other recent
news regarding:
Starwood,
TripAdvisor
|