Hotel Sunroute Ariake Getting it Right in Tokyo, Japan
Nobody is ever going to write about how
luxurious the Hotel Sunroute Ariake is. It's not, and it's not
meant to be.
Whoever designed the rooms at the Hotel Sunroute
Ariake, do however deserve a large pat on the back, as they are
very cleverly designed considering how little space they had to
work with.
The hotel is located right next door to the
Panasonic Center in Tokyo's Koto district, and just a
5-minute walk from Tokyo Big Sight Convention Center, one of the
city's largest MICE venues.
Haneda Airport is less than 30 minutes
away by monorail with one change to the Rinkai line, and buses
from the airport are available until late afternoon. The closest
train station is the Kokusai-tenjijo, which is a 6-minute walk
away.
In addition to the offices and film studios,
there are also a few shopping centres, quite a lot of restaurants
and lots of convenience stores such as Lawsons and 7-11 within a
short walk from the Hotel Sunroute Ariake. The hotel even has its
very own Lawsons on the first floor!
Being in such an important MICE destination, the hotel is designed to be comfortable,
affordable and functional for not only busy executives who need to
be in this location for work, but also for leisure travellers
looking for quality accommodation at more affordable rates than
somewhere in the heart of the city.
They say that it's all about the small details,
and that's precisely what makes the Hotel Sunroute Ariake stand
out. So what are those small details?
The rooms are extremely well
sound-proofed. This is achieved through solid construction, good
walls and ceilings and in no small part through special carpeting
in the rooms and corridors, as well as heavy quality doors which
are fitted perfectly. The
'do
not disturb' signs and 'make up the room' signs are magnetic, and as
such should last a long time, look good, and don't need any
fiddling or require electricity to operate. There is even a third magnetic sign, the 'eco cleaning'
sign which informs housekeeping that you do not wish to have your
towels, bed linens, night gown or amenities changed. It also
indicates you do not need your room or bathroom cleaned. Even if
you put the 'eco cleaning' sign on your door, the housekeeping
team will still empty the rubbish bin every day, and they will do
a full clean of your room after 4 days of consecutive stay.
Brilliant.
The bathroom is also very well thought out. The
floor is slightly sloped and non-slip. The toilet has a built-in electronic bidet
system, and there is a nice deep Japanese-style bath tub with hand
held shower and some extremely hot and refreshingly cold water.
The walls are made of a synthetic material for fast easy cleaning,
and the shower gel, shampoo and conditioner come in very large
dispensers that will last you weeks (and won't be taken by
guests). A good hairdryer and large mirror complete the small
space.
In the small bedroom area, the bed is snug
against one wall with the headrest against the bathroom wall
divider so guests can look out at the Tokyo sky through the window. The bed is not as
ultra soft as
you often get these days in luxury hotels, but it is soft enough
(more on the firm side, like most of us have at home), extremely
comfortable and has two pillows for single guests. One of the
pillows is a Japanese style bean pillow (which I will try to find
more information on as I want to buy one and take it home!), and
the other is a feather pillow by brand Yamajin. Both deliver a
very comfortable and refreshing night's sleep. Next to the bed is
a battery operated torch for emergencies which is easy to find and
turns on automatically when you pick it up.
Lighting in the room is controlled by a button
control panel, Room - Night - Foot, a perfect distance above the
pillows, and there is also an alarm clock and telephone to the
side of the bed which is slightly elevated so that you can't
accidentally knock it during the night.
The desk which runs along the
wall with the window in it, has a built-in empty fridge and tea and coffee
making facilities in the cupboard next to it. There is also a desk
lamp, TV, individually controlled and wonderfully silent air-conditioning, LAN
socket (WiFi is free too) and electric plug sockets built into the top of the desk
and at the bottom of the cupboard housing the fridge, as well as a
hook for clothes which folds back into the wall when not in use.
The room also features a small area for guests
to hang some clothes, a foldable table and foldaway luggage rack.
There is nothing luxurious about these rooms,
but as mentioned at the beginning of the article, that is not what
the hotel is about. It's about getting it right and making the
most out of the small spaces the designers had to work with. And
there they have succeeded, as the rooms give you everything a
modern traveller wants - good working bathroom with solid water
pressure and decent hot and cold temperatures, nice bed, great
air-conditioning, and a suitably comfortable place to work and
look out of the window.
The only thing the rooms do not have, which
they should, is an electronic safe. And while the hotel has safes
in the reception area that you can use free of charge, this simple
omission - an easy to fix problem - could put some guests off
staying there.
I wanted to interview the General Manager
of the Hotel Sunroute Ariake to ask him more about the property
and especially the designers, but unfortunately my Japanese is not
good enough (gomenasai), and he does not speak
English (a very common and somewhat disappointing problem in
modern-day Japan).
Japan Tourism Update -
HD Video Interview
Exclusive HD video interview with Mr. Hiroshi
Sawabe, Executive Director of the Office of International Tourism,
at JATA (Japan Association of Travel Agents.
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