Flight Centre Appoints Director of Global Product for Corporate Procurement in Northern America

Flight Centre Travel Group (FCTG) has appointed Laura Kern as Director of Global Product for Corporate Procurement in Northern America.

Ms Kern’s appointment to this newly created position will consolidate the reach and performance of FCTG’s Global Corporate Product program, which builds and maintains preferred partnerships with hotel and car rental suppliers to increase land bookings with FCTG’s corporate brands worldwide. These include FCm Travel Solutions, Corporate Traveller, Stage and Screen Travel Services and Campus Travel.

Ms Kern will be responsible for managing and strengthening FCTG’s partnerships with its North American supplier partners, and will strategically lead the development of corporate product offerings as well as their delivery and distribution, marketing, promotion, incentivisation and training via FCTG’s corporate sales, business development and account management teams.

Ms Kern has detailed knowledge of the business travel industry, having worked in a range of consultant and leadership roles since joining FCTG in 2000.

Flight Centre Corporate Executive Director Global Product, Andrew Gallard, said Laura’s appointment would give FCTG’s corporate product team a vital on-the-ground presence in North America, and greater ability to build on its relationships with US, Canadian and Mexican based suppliers. Over recent years, the role has been performed by FCTG’s Australia-based corporate product team.

“This new position will enable our team to have a dedicated and on-the-ground focus in this region, which is a key area in our global corporate land development strategy,” Mr Gallard said. “Laura’s appointment will maximise value in growing our global partner relationships with preferred suppliers and grow opportunities through analytics, planning and contract negotiations.”

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