Anantara Vacation Club has promoted Melanie
Smith to the position of Vice President of Club Operations.
The promotion follows Melanie’s role as Group
Director of Club Operations, which she’s held for the past year
and a half.
In her new role, Melanie is responsible for all
aspects of the company’s Club operations. She handles the regional
multi-property management of all club inventory, and
simultaneously oversees the Owner Servicing Call Centre that
serves Anantara Vacation Club’s 5,000+ owners.
Melanie has more than 30 years of experience in the service and
hospitality industry, ranging from roles at remote luxury resorts to casino properties.
Her tenure at Anantara Vacation
Club dates back to 2011, when she started as General Manager of Anantara Bangkok Sathorn, followed shortly thereafter by Director
of Resort Operations and Club Services at Anantara Vacation Club.
Prior to that, Melanie’s notable background included positions at
Langham Hotels International in Hong Kong and Thailand, InterContinental Hotels Group, Mayne Health, The Star, SkyCity
Entertainment Group, and Starwood Hotels & Resorts.
“We are thrilled to announce Melanie’s much-deserved promotion
at Anantara Vacation Club,” said Martin Tolan, Senior Vice President of Sales and Marketing for Anantara Vacation Club.
“Melanie possesses extraordinary creativity, financial acumen, and human resource skills, which in harmony enables her to wear many
hats. She’s a huge asset to the team.”
Anantara,
Anantara Vacation Club,
Melanie Smith,
VP,
Vice President,
Operations
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