AccorHotels to Enhance Guest Experience with Samsung Electronics

AccorHotels Group has partnered Samsung Electronics to roll out Samsung’s Smart Hospitality Display technology across AccorHotels’ properties spanning 92 countries.

As the preferred display provider for AccorHotels, Samsung’s UHD displays will be available in guest rooms and common areas, including lobbies, bars and restaurants.

The technology upgrade will provide AccorHotels’ on-site staff with all-in-one tools and extended flexibility to deliver a tailored and visually-compelling guest experience.

“We are excited to partner with AccorHotels to transform the hotel experience and provide our innovative hospitality solutions to even more global consumers,” said Seog-gi Kim, Senior Vice President of the Enterprise Business Team, Visual Display Business at Samsung Electronics. “Our hospitality solutions and industry-leading expertise enable recognized global hoteliers to offer world-class in-room entertainment technology to better differentiate and strengthen their hotel brands in a highly competitive industry.”

The partnership also enables AccorHotels’ properties, including the Sofitel, Pullman, Novotel, Mercure and ibis global brands, among others, to have access to an array of intuitive and premium hotel solutions.

Among them is Samsung’s Lynk Hospitality Management technology, which creates a more convenient and pleasurable guest experience through home automation.

Through the Lynk Hospitality Management platform, guests and staff receive greater control over different aspects of hotel and in-room environments, ranging from room lighting and energy use to personal services and workflow management.

Additionally, the partnership will facilitate the implementation of a cloud-based wireless printing solution as well as digital content including video-on-demand (VOD) and streaming platforms.

The preferred supplier agreement further extends AccorHotels and Samsung’s partnership to introduce modern and technologically-connected hotel concepts across the world.

The two companies have also unveiled plans to design and build an experimental hotel in Seoul, South Korea, featuring state-of-the-art technology and multi-point connectivity for a more interactive guest experience.

“AccorHotels is committed to offering all of our guests-whether they stay with us for business or leisure--a hotel experience that meets their expectations and needs, particularly when it comes to technology and connectivity," said Vivek Badrinath, Deputy CEO for AccorHotels. "Partnering with Samsung Electronics, the leader in the digital display sector, underscores this commitment and helps to differentiate our offering with exceptional technology products and services that our customers can enjoy before, during and after their stay”