Lufthansa Expands Mobile Boarding Passes to Bangkok, Thailand

Passengers travelling on Lufthansa Group airlines (Lufthansa German Airlines, Swiss International Air Lines and Austrian Airlines) flights from Bangkok to Europe can now board their flights using a mobile boarding pass.

For passengers who prefer the convenience of online or mobile check-in prior to departure, they can request to have their boarding pass sent to an internet-enabled mobile phone by email, via SMS, or as an in-App message.

iPhone users can store their boarding pass within the Wallet/Passbook.

Other than relevant flight data such as the passenger’s name, flight number and departure time, the mobile boarding pass contains an AZTEC barcode, which allows the passenger to pass through security checkpoints at the airport and proceed straight to the departure gate.

At the gate, the mobile boarding pass is then read by a scanner, enabling the passenger to board the aircraft without a printed paper boarding pass. If the gate changes, the mobile boarding pass updates automatically with the new gate information.

If customers have stored their boarding pass within the depot of their app, they also can make use of the new travel assistant which appears on the home screen and shows all relevant flight information, e.g. the status of the flight or a boarding countdown. The customer is also informed through a message if and when the gate or the departure time changes.

Already more than 17 million Lufthansa Group passengers now use mobile boarding passes, which are already available at other Asian airports such as Hong Kong, Japan and South Korea.

And for the whole of October, a Lufthansa baggage tag will be given as a souvenir to every passenger who boards the flight using mobile boarding pass at Bangkok Suvarnabhumi Airport.