Etihad Airways Opens Impressive Arrivals Lounge at Abu Dhabi Int. Airport

Etihad Airways has enhanced its premium service offering at Abu Dhabi International Airport with the opening of a new Arrivals Lounge.

The facility, the first Arrivals Lounge to be operated by Etihad Airways in the world, and offers a stylish and modern environment for the exclusive use of the airline’s First and Business Class guests.

Highlights include a dedicated area to freshen-up before leaving the airport, with 10 revitalising shower units, each equipped with luxurious amenities and linked to a complimentary service for clothes steaming. As part of the offering, garments such as suits and dresses can be steamed by housekeeping while guests shower, and will be returned within 10 minutes.

The innovative new ‘Shave by Etihad Airways’ concept has also been introduced inside the lounge, with guests offered a complimentary refreshing wet shave by fully-qualified barbers.

Access is also provided to a dedicated relaxation area, with high-comfort seating, large screen televisions, and an array of local and international newspapers, magazines and books. Café style refreshments are served throughout the day, including a delicious breakfast offering in the morning, hot and cold beverages, and a delectable range of canapés, snacks and sweet treats, all freshly prepared by a culinary team and inspired by gourmet flavours from around the world.

Guests looking for a quiet and productive space to prepare for meetings can utilise the onsite business facility, which features a large-screen Apple computer, printer, and complimentary broadband and wireless internet connections.

Peter Baumgartner, Chief Commercial Officer of Etihad Airways, said, “Our latest airport lounge is a milestone for Etihad Airways and has been launched following extensive market research into the requirements of our First and Business Class guests. This facility, the first of its kind in Abu Dhabi, has been specifically designed to meet their needs and our innovative new offerings, such as the clothes steaming service and ‘Shave by Etihad Airways’, will hold particular appeal for guests with early morning arrivals, before hotel check-in hours.”

Etihad Airways currently operates a global network of 11 airport lounges. The airline’s international lounges are located in Dublin, Frankfurt, London Heathrow, Manchester, Paris, Sydney and Washington DC, with future locations set to include New York, Los Angeles, Chicago, Melbourne and Milan.

More than 280,000 guests visited Etihad Airways’ lounges between January and July 2014, an increase of over 20% year-on-year.