United Airlines Operates First Flight at LHR’s New Terminal 2

On Wednesday, United Airlines became the first airline to operate a flight at London Heathrow Airport’s new Terminal 2: The Queen’s Terminal.

United flight 958, a Boeing 767 from Chicago, arrived at gate 38B at 05:49 local time.

United will bring all of its operations at Heathrow – previously split between Terminals 1 and 4 - “under one roof” - for the first time.

“We’re extremely proud to be the first airline to operate from the new Terminal 2 and to consolidate our Heathrow operations in the airport’s most advanced terminal,” said Bob Schumacher, United’s managing director of sales, U.K. & Ireland. “Heathrow is one of the most important airports in United’s global network, and Terminal 2 represents a huge improvement in the service and facilities we are able to provide to all our customers, whether they’re departing, arriving or connecting.”

At Terminal 2, travellers benefit from easier, faster routes through check-in and security. There is a choice of check-in methods: quick and easy self-service kiosks, fast bag-drop desks and full-service check-in desks. Customers can also enjoy a wide variety of shopping, dining and seating options in a light, airy, spacious building.

United opened two new lounges for the use of United’s premium customers at Terminal 2: United Club and United Global First Lounge. Totaling about 22,000 square feet, the lounges feature floor-to-ceiling windows with views of the airfield and offer complimentary food, beverages and Wi-Fi in addition to business facilities, shower suites and other amenities and services.

United is currently the only airline operating at Terminal 2. Starting later this month, United’s 22 Star Alliance partners serving Heathrow will progressively move to Terminal 2, enabling faster, more convenient connections for United customers to and from flights operated by other Star Alliance airlines, as well as Aer Lingus.

United operates up to 17 flights per day to Heathrow from six of its U.S. hubs: Chicago, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C./Dulles. United operates more daily flights to Heathrow than any other U.S. carrier.