Executive Appointments at Travelport

Kaylene Shuttlewood has joined Travelport as General Manager, Pacific, while incumbent Alex Fitzpatrick will be relocating to Travelport Headquarters in the U.K. to take up a senior role as Head of Global Payments & Settlements Portfolio, starting from December.

Kaylene will oversee Travelport’s commercial operations and drive business growth across the Pacific region. She will also be responsible for leading and supporting the deployment of Travelport’s technologies to customers in Australia, New Zealand and the Pacific Islands, as well as managing Travelport’s distribution partner in Papua New Guinea.

Kaylene joins Travelport with 25 years of experience in senior commercial roles based in Australia, U.K., and the U.S.A, including a successful 23-year tenure with various businesses under the Helloworld Group such as – Concorde Travel, Air Tickets, Stella Travel UK, Airline Representation (GSA). In her most recent role, Kaylene was the Head of Affiliate Network for helloworld and led the product department in the sourcing and distribution of travel deals and offerings to helloworld brands across a multi-channel strategy.

Kaylene is based in Sydney and reports into Mark Meehan, Managing Director, Asia Pacific, and has been working closely with Alex to ensure a smooth transition.

Alex Fitzpatrick

Alex’s new role – Head of Global Payments & Settlements Portfolio – is a newly created position which focuses on growing the scale of Travelport’s payment offering through eNett, majority-owned by Travelport, as well as all other payment channels, along with further investment in operational capabilities, sales and marketing, and targeted geographic expansion to increase adoption and penetration rates. Payments is one of the core components of Travelport’s Beyond Air initiative – which also includes hospitality and advertising – offered through Travelport’s Travel Commerce Platform.

Alex was appointed General Manager, Pacific in July 2012. Prior to joining Travelport, Alex was based in London as a Director for Travel Management Solutions (TMS), as well as having worked for IATA in Geneva where she was responsible for their BSP (Billing and Settlement Plan) operations in Europe, Middle East and Africa. Earlier in her career, Alex held various senior management roles with Galileo International over a number of years including product management and distributor sales.

In her new role with Travelport, Alex will report to Bryan Conway, Chief Marketing Officer.