Gulf Air Renews Deal with SITA

Gulf Air has signed a two-year renewal deal with air transport IT specialist, SITA, for network, messaging and voice services.

SITA is providing the airline with a comprehensive global network infrastructure, Type B Messaging services, a mail platform for operational messages and global voice and data services.

Gulf Air Director Information Technology Dr. Jassim Haji said, “We are delighted to renew our existing agreement with SITA, following a successful relationship to date that has spanned over 40 years. SITA’s support to Gulf Air’s information technology function ensures our capabilities not only meet industry standards, but exceed them in capability and efficiency.”

SITA’s AirportHub infrastructure will enable Gulf Air to access its Virtual Private Network (VPN) and business applications at airports around the world. Gulf Air will also benefit from SITA’s IP VPN service, which provides secure, global IP access connecting its headquarters with offices and outstations around the world.

SITA’s Type B Messaging will underpin every aspect of Gulf Air’s operations, from commercial and flight operations to ground support, baggage and cargo handling, passenger service and aircraft messaging. SITA operates one of the world’s largest messaging networks, directly connecting to more than 2,400 members of the air transport community, and switching more than 25 million messages globally every day. In addition, Gulf Air will benefit from SITATEX Online, the leading mail platform for operational messages for air transport industry professionals.

Hani El-Assaad, President, SITA Middle East, India and Africa, commented: “SITA is helping Gulf Air optimize its network, messaging and voice services. This will reduce operational costs and improve service quality and availability. It will also enable the airline to communicate with the entire air transport industry quickly and efficiently using the SITA messaging distribution network, the largest and most versatile network in the industry.”