Voyage by Pascale (VBP), a boutique wholesale
company specializing in unique properties in the Caribbean and
Mexico, has appointed Angela Gerou as Luxury Travel Consultant.
“As the biggest producer of Viceroy Hotel Group
for the U.S. market in 2012, I have been working with Angela for
the past 2 years and she is one of the strongest reservation
managers I have met,” said President of VBP, Pascale Ghérardi.
“She has a great sense of service and ethics, and I have been very
impressed since the day I started working with her; I know that
she will be a tremendous asset to the company.”
Angela joins Voyage by Pascale after working
with Viceroy Hotels for over a decade. Beginning as Reservations
Sales Agent at the Viceroy Santa Monica, Angela worked her way up
to the Viceroy Hotel Group; starting as Group Coordinator,
followed by Reservations Supervisor, Assistant Reservations
Manager, and Guest Relations Manager.
During her time with Viceroy Hotel Group, Angela
serviced groups for 6 luxury brand properties; managed,
supervised, coached and developed a team of eight reservation
agents; created and implemented product knowledge manuals for multiple hotels; exceeded sales goals by increasing department
revenue quarterly and solely handled dedicated Villa Specialist
800 number for Viceroy Anguilla.
In 2011, Angela
became the Assistant Luxury Travel Manager at Viceroy Anguilla
where she continued to manage all festive reservations and
inventory for the third consecutive year due to prior successes
through her roles at Viceroy Hotel Group; arranged concierge
itineraries prior to arrival for VIP guests; successfully served
as point of contact for wholesalers and travel agents; and
serviced groups pre-arrival for room blocking, rooming lists, and
billing.
In Angela’s 11 years of experience
providing exemplary guest service, she has received multiple
awards and 7 promotions.
Voyages by Pascale
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