General managers of Bali Hotels Association’s
112 member hotels association gathered at the AYANA Resort & Spa
last week to attend an internal workshop on incident management
and suspicious items detection and behaviour.
“Usually we conduct workshops for the hotels
security and training managers but security and safety is also
very much a management issue that needs to be fully understood and
enforced by the GM’s,” said Alexander Kesper, the organizations
Security and Safety Executive.
The workshop focused on incident management and
the leadership role of general managers in severe crisis
situations like bombings, fires or earthquakes.
“Leadership is a key issue during the direct
aftermath of any crisis before professional help arrives,” said
Kesper. “If the first 30 to 60 minutes are managed well a lot of
pain and suffering can be avoided.”
The workshop ended with a presentation on
suspicious items handling and suspicious behaviour detection and
reporting.
The workshop is part of an ongoing effort of BHA
to enhance the security and safety situation on the island. BHA is
also a regular contributor to the ASEAN Tourism Security and
Safety Resource Centre.
Bali,
GM,
General Manager,
Indonesia,
Security
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