Oman Air Implements Travelport’s Interactive Seat Assignment Solution

Travel agents booking Oman Air via Travelport’s Galileo and Worldspan distribution systems can now manage the seat selection process in a ‘live’ and interactive environment.

In practice, Interactive Seat Assignment allows agents to request seat maps and assign, change or cancel specific seats in a real-time environment, whilst maintaining full control with the ability to accept or decline seat assignments.

“Seat maps and advance seat assignments are becoming basic expectations amongst travel agents providing a high level of service to travellers,” said Will Owen Hughes, Senior Director, Supplier Services, Middle East and Africa, Travelport. “Managing these services can consume valuable airline resources, if they are not automated. Travelport systems reduce and often eliminate these costs, enabling travel agents to improve their service to their passengers, as well as to the airline.”

Oman Air CEO, Wayne Pearce, added, “We aim to ensure that Oman Air offers both customers and travel agents the greatest possible convenience and I am sure that the opportunity to select and assign seats using Travelport’s systems will be warmly welcomed. The system also offers the opportunity to reduce costs, enabling Oman Air to continue offering outstanding value throughout our network of more than 40 exciting destinations.”