Earlier this week, the High Commission of India,
Singapore, extended their services for collection of visa
applications and passport delivery process in the city through its
two new India Visa Application Centres (VACs) at key locations,
appointing VFS Global, the global outsourcing and technology
services specialist for diplomatic missions and governments
worldwide, as one of the two service partners, to manage the two
facilities.
The two new VACs have commenced operations from
02 April 2012, at the following locations:
#15-02, 79 Anson
Road, Singapore – 079906 Nearest MRT: Tanjong Pagar (Ew15) Exit
D Nearest bus stop: Apex Towers (B03222)
60, Rangoon Road, Singapore - 218350
Nearest MRT: Farrer Park (NE 8) Exit B Nearest bus stop:
Rangoon Road (B50251) and Serangoon Road, Farrer Park Station
(B07211)
The CBD Anson Road office will remain open from 08:30
– 18:30 hours Monday to Friday, whereas the centre at Rangoon
Road will remain open 24x7.
The key features of the new centres are:
• VIP
service pick-up and drop facility on demand) for clients who do
not have the time to physically come to the VAC
• Internet Kiosks
for completion of online visa application forms (IVFRT) at the
multiple VACs
• Dedicated call
center services for information, queries, appointment scheduling
and tracking of application status
• Dedicated and trained
staff to assist applicants and travel agents
• Multi-lingual
services in English, Hindi and Tamil
• Optional courier service
for return of documents via safe and secure courier service
•
Dedicated counters for the travel agent community at the centres
Mr V
K Singh, 1st Secretary (Consular), said “I am happy to
inaugurate the India Visa & Passport Application Centre in
Singapore started by VFS Global, as one of the two service
providers to extend passport, consular and visa services in
Singapore. It is hoped that the service providers will provide
prompt and efficient services to all applicants”
VFS Global will be responsible only for
accepting and processing applications for India visas from
applicants residing in Singapore. All applications will continue
to be assessed by the High Commission of India, Singapore.
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