Carlson Wagonlit Travel, a company specialized
in managing business travel and meetings and events, has reported
a record performance for 2011.
Sales volume, at US$28.0 billion,
grew by 15.2% compared to 2010 (US$24.3 billion) and the number of
transactions managed by CWT increased by 7.2% year-on-year to
reach 61.9 million.
CWT’s growth in 2011 can be attributed to
several factors. CWT retained over 96% of its existing
client-base, it won US$2.2 billion in new business and acquired
three companies: Kaleva Travel, Centenial Group and Net Tours.
Moreover, growth was not limited to the traditional areas of
business travel but also included CWT’s specialized areas of
expertise: CWT Solutions Group, the company’s consulting arm, CWT
Energy Services and CWT Meetings & Events.
“We are seeing strong growth across the industry, despite the
unpredictable economic environment,” said Douglas Anderson, CWT
President and CEO. “Global corporations are more optimistic about
their travel spend going forward and certain areas of the world,
such as Asia and Latin America, continue to show strong growth.”
CWT’s results reflect regional economic trends
around the world. CWT grew most in Asia Pacific, where
transactions increased by 18.5% year over year; Latin America
increased by 12.7%; North America by 5.2%; and EMEA (Europe,
Middle East, Africa) by 6.2%.
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