AirAsia Prepares System for Switch to Don Muang Airport; Bookings to/from BKK Unavailable 27-29/7

Starting from 1 October 2012, AirAsia Thailand will move its operations from Bangkok Suvarnabhumi Airport to Bangkok Don Muang International Airport.

In preparation for this move, AirAsia Thailand will be performing an airport code switch from Suvarnabhumi International Airport (SVB) to Bangkok Don Muang International Airport (DMK) in the system’s back end from 10 pm (2200hrs) of 27 July 2012 until 10 pm (2300hrs) of 29 July 2012, Thailand time (GMT +7).

During the system change, AirAsia customers will be unable to make any new bookings online, through agents, airport sales office and travel service centres for flights going to or from Bangkok during the travel period of 1 October 2012 onwards.

Guests on all Bangkok flights for the travel period of 1 October 2012 onwards will also be temporarily affected by not being able to use the Manage My Booking function or web check-in.

Travellers whose travel dates are before 1 October 2012 remain unaffected. Those who intend to make travel plans between other destinations that are not via Bangkok can continue to do so normally (for example, flights departing from Chiang Mai or Phuket remain unaffected).

Guests who wish to make a booking or make changes to any flights in and out of Bangkok with the travel period of 1 October 2012 onwards are advised to do so before 10 pm (22.00hrs) of 27 July or after 11 pm (23.00hrs) of 30 July 2012, Thailand time (GMT+7).

After the airport code change has been completed, guests who are traveling to or from Bangkok from 1 October 2012 onwards will receive an updated travel itinerary with the new airport code (DMK). Those who have already checked in for their flights to or from Bangkok with a travel period of 1 October 2012 onwards will be required to check-in again.

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