A Swedish hotel intelligence organisation has
chosen the Middle East as the launch pad for its new software
product designed exclusively for the hospitality industry.
Hoteligence is a cloud-based software platform which helps hotels
to increase revenue, offer improved room entertainment, and track
and analyse guests’ buying behaviour in order to optimise business
performance.
In a launch event with the Swedish Trade Council
in Media City, Dubai, the entrepreneur behind the intelligence
software explained why the Middle East had been pinpointed as the
ideal location in which to introduce the concept.
“This market is one of the most robust in the
world; latest research tells us that more than 150 new hotels will
be built in the Middle East and Africa in 2013 and already this
year we have seen more than 10,500 rooms added,” said Martin
Ljunggren Chevalley, CEO and co-founder of Hoteligence. “Hoteligence is all about offering guests
relevant content and services at the relevant time. Guests can
choose what and when they want to watch something, and they can
choose which channel, which device and in which location in the
hotel. We make this possible with great content across all media.”
Operating across televisions, mobile devices
such as the iPhone, iPad and Android-devices as well as laptops,
all the content, products and services become available at the
guests’ fingertips, without the need to download any apps. When
using on the TV, guests use one single wireless “Wii-style” remote
to point, click, buy and type.
The system also runs popular games such as Angry
Birds, is connected to social media platforms Facebook, Twitter,
LinkedIn, Google+ and Skype, runs music services such as Spotify
and allows users to set up personalised profiles if they choose.
The software communicates with hotel guests in a
seamless way, offering them access to movies, games, room service,
a digital mini bar, gift shop and more.
Now in the final testing
stage, the software is expected to be available by December 2012.
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