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Who Do Cabin Crew Think is the Perfect Passenger?

Travel News Asia Latest Travel News Podcasts Videos Wednesday, 14 November 2012
 

A survey of more than 700 international cabin crew members in 85 countries by global travel search site Skyscanner has revealed their perfect airline passenger.

The perfect passenger according to the cabin crew survey is male, he travels alone for pleasure rather than business, is in his 30s and travels in economy class.

Seen by many as a desirable job, cabin crew are in the unique position to meet and greet people from all walks of life. However, with nearly 3 million people sitting in the sky every day, some regular habits and requests can understandably get under their skin more than others.

According to the survey, the biggest gripe for a quarter of cabin crew (26%) is passengers who click their fingers at them to get their attention.

Other annoying habits at 30,000ft include the scramble to leave the plane before the seat belt signs are switched off (13%), passengers trying to cram too much hand baggage in the overhead lockers (11%) and one in ten find their pet peeve is passengers who talk through the safety demonstration, suggesting that many frequent flyers do not pay attention in spite of increasing requests by cabin staff to do to.

Stuffing rubbish in the seat compartments (9%) also completed the list.

Skyscanners Sam Poullain said, This is the first time that weve surveyed international cabin crew and the findings give us a real into what they really think of passengers. And the results were certainly not what we expected. Contrary to stereotypes, its interesting to see that its the men who get the vote for the perfect passenger, while cabin crew prefer to work in economy rather than premium class.

Full Results - Cabin Crew Survey

The most annoying habits of air passengers:

- Clicking fingers to get your attention - 26%
- Leaving seat at the end before the light goes off - 13%
 - Stuffing too many bags into overhead locker - 11%
- Complaining theres no space for their bag in the locker - 10%
- Talking through the safety demo - 9%
- Asking for more blankets/pillows - 8%
- Stuffing rubbish in the seat pocket - 9%
- Asking for a different meal - 6%
- Ringing the attendant bell to complain about temperature - 6%
- Asking for a specific brand of drink - 4% 

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