Garuda Indonesia has launched a premium check-in
area at Jakarta’s Soekarno-Hatta International Airport in
Cengkareng.
Executive Class passengers and Garuda
Frequent Flyer (GFF) Platinum members can now check-in, pay their
airport taxes, make reservations, purchase new tickets or re-route
their flights using the new exclusive check-in counters.
“The launch of the premium check-in area is part
of our commitment to continually improve and deliver the best
service to our passengers. It’s part of what we call the ‘Garuda
Indonesia Experience’, the concept of service that combines the
warm atmosphere and hospitality typical of Indonesia and covers
pre-journey, pre-flight, inflight and post-journey,” said
Nicodemus Lampe, Vice President, Area Asia, Garuda Indonesia. “The
new service is also a move to show our appreciation to Garuda’s
Executive Class and GFF Platinum members and help make their
travels more comfortable and convenient.”
For GFF Platinum cardholders, the airline will
also provide a Personal Service Assistant (PSA) who will help
passengers with their check-in process while they relax in the
designated waiting area.
Garuda Indonesia was recently named the ‘World’s
Best Regional Airline’ by Skytrax, a London-based global airline
review and ranking consultancy. The carrier was also voted ‘Best
International Airline’ by research company Roy Morgan for a third
time in its Customer Satisfaction Awards.
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