Improved confidence among U.S. consumers has
started to breathe some life back into the travel industry. But
while hotel and air suppliers continue to benefit from the uplift
in moral, a new Global Edition study from PhoCusWright reveals
that many still are not spending.
38% did not purchase a
single leisure vacation within the past year. In fact, the entire
traveler pool remained stagnant at 62% of all U.S. adults – well
under pre-recession levels, when over 70% traveled for leisure.
U.S. economic recovery is certainly happening – just not for
everyone.
These findings suggest that travel industry
growth is being curbed by disparity within the consumer
population; some worked back up to taking extravagant vacations
while others still struggle to fit travel back in their budgets.
According to PhoCusWright's U.S. Consumer Travel Report Fourth
Edition, early boomers (ages 45-54) are having an
especially hard time. Their travel consumption took a turn for the
worse over the past year as vacation dreams succumbed to the
reality of college tuition, supporting elderly family members,
retirement planning and a looming debt crisis. Incidence of travel
within this group fell by 3% to 60%, and average trip expenditure
among those who traveled dropped by over 10%.
"While it's encouraging to hear travel companies
talk about breaking records rather than recuperating from
recessionary setbacks, our research demonstrates how the recovery
has left a significant portion of people behind," said Carroll Rheem , senior director, research at PhoCusWright. "The
dream of taking a well-deserved vacation has remained a fantasy
for many would-be travelers. We expect to see improved results
across the spectrum in 2012, but there is no doubt that
value-consciousness will trump indulgence in many travel purchase
decisions this year."
PhoCusWright's U.S. Consumer Travel Report
Fourth Edition explores the present condition of the U.S. consumer
travel market. Based on a survey of more than 2,000 U.S.
travelers, it exposes and explains key trends in leisure travel,
including overall travel incidence, travel expenditure, trip
frequency and duration, types of trips, consumption of travel
products and more. The study draws upon three years of
longitudinal data, along with an analysis of travelers' intentions
for the upcoming year, to provide a comprehensive picture of the
current health and future direction of leisure travel. Key topics include:
* General traveler behavior, including incidence
of travel, trip frequency and duration, travel party composition
and travel spend
* Travel component purchase incidence, with
detailed analysis of air and lodging spend, and types of
accommodations used
* Websites used in various stages of online
travel planning – destination selection, shopping, purchasing and
sharing
* Trip motivation and information sources used
in destination research
* Traveler shopping behavior, including types of
websites used, online and offline sources of information, and
influence of various types of online content
* Most popular travel purchasing channels,
online versus offline purchasing, and typical purchase methods by
age and travel segment
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