The Conrad Bali has appointed Australian spa and
wellness specialist, Melanie James, to head up the future
development of its 17-room rejuvenation destination, Jiwa Spa.
Australian-born Ms James has extensive
experience and a diverse knowledge base in both spa operations and
commercial business management, having held various regional
positions across multiple industries.
Melanie’s skill set, is courtesy of having
previously worked in a general management position within The
Golden Door Group, one of Australia’s leading operators of Health
Retreats and Spas. She was also spa operations manager at Gaia Retreat & Spa, the renowned holistic retreat founded by legendary
singer and actress Olivia Newton-John.
Her appointment
signifies a dynamic shift for Jiwa Spa at Conrad Bali, as it looks
to reposition itself as a leading wellness destination spa.
With a
strong focus on product development, Melanie will be creating a
holistic spa and wellness concept for Jiwa Spa through a
combination of innovative spa journeys and personalized wellness
programs, all designed to attract a wider guest demographic within
the emerging wellness tourism market.
“Melanie has a very good
understanding of the Hilton Worldwide spa business and specializes
in building businesses up to reach their full potential. This is
exactly what Jiwa Spa requires as we continue to deliver
individualized experiences to guests at Conrad Bali,” said Jean-Sebastien
Kling, general manager Conrad Bali.
Melanie James makes the move
to Conrad Bali, where she also holds the dual position of Regional
Spa Operations Manager – Australasia and Indonesia for Hilton
Worldwide.
In
her time with Hilton Worldwide, Melanie has successfully managed
the pre-opening and launch of the first purpose-built eforea Spa
at Hilton in Australia, the global spa concept by Hilton,
generating significant brand awareness and successful penetration
of the local market with this new product.
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