Hyatt Hotels Corporation has appointed Jeff
Semenchuk as its first chief innovation officer.
He will be based at Hyatt headquarters in
Chicago, and will report to both John Wallis, global head of
marketing and brand strategy and chief marketing officer, and to
Mark Hoplamazian, president and chief executive officer.
In his new role at Hyatt, Semenchuk will
lead the company’s enterprise-wide, cross-functional efforts to
establish a process of innovation that yields new experiences,
offerings, and ways of operating that are expected to generate
significant value for guests and owners.
With more than 25 years of experience as a corporate innovator,
Semenchuk has played key strategic roles for companies in industries ranging from financial services to pharmaceuticals,
most recently serving as a founder and managing director of Citigroup’s global Growth Ventures & Innovation unit. He was head
of global innovation at Pfizer Consumer Healthcare, has founded four start-ups and worked as a corporate consultant, including
serving as a senior advisor with the Monitor Group.
“Hyatt has a long heritage of innovation, a
reputation for introducing new concepts and service models to the
hospitality industry, and a commitment to becoming the most
preferred brand in each segment we serve,” said Hoplamazian.
“Appointing a chief innovation officer demonstrates our
determination to differentiate our brands by developing new,
relevant ways of providing great guest experiences and delivering
authentic hospitality. Jeff is a seasoned executive who combines
discipline and creativity and I’m delighted to welcome him to the
Hyatt family.”
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