Southwest Airlines has said it is working with
the National Transportation Safety Board and Federal
Aviation Administration to determine the cause of a
depressurization event during a Phoenix - Sacramento flight on
Friday that was consequently forced to divert to Yuma.
Preliminary reports indicate
that the aircraft lost pressure through a hole in the roof of the
plane fuselage approximately mid-cabin and oxygen masks were
deployed shortly after takeoff from Phoenix.
One flight attendant was treated at the scene
for a minor injury, as was at least one passenger. No injuries
required transport to the hospital.
The airline arranged for a
different Southwest Airlines aircraft to transport the Customers on Flight
812 from Yuma to Sacramento last night.
Overnight, the airline worked with engineers
from Boeing to further assess the damage to the
aircraft and develop an inspection regimen to look more closely at
79 (not 81 as was previously reported) of its Boeing 737 aircraft
which are covered by a set of Federal Aviation Administration
Airworthiness Directives aimed at inspections for aircraft skin
fatigue. Those aircraft will be inspected over the course of the
next several days at five locations.
Southwest is cancelling hundreds of
flights to accommodate these inspections and as such, customers may
experience delays. The airline is advising customers to check the
status of their particular flight or rebook their trip before heading to the
airport.
"The safety of our Customers and Employees is
our primary concern," said Mike Van de Ven, Southwest's executive
vice president and chief operating officer. "We are working
closely with Boeing to conduct these proactive inspections and
support the investigation. We also are working aggressively to
attempt to minimize the impact to our Customers' travel schedules
today."
The 118 passengers on board Flight 812 have
received a full refund along with an apology and two complimentary
roundtrip passes on Southwest for future flights.
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