Delta Air Lines has launched a new service that
allows cargo customers to use approved GPS tracking devices in
express and premium products, in order to track high-value and
time-sensitive shipments.
The new service will be offered on all
mainline flights in Delta’s global network, and will be expanded
to include Delta Connection carrier flights in the near future.
“With the addition of support for GPS tracking,
Delta continues to offer our customers key products and services
that complement our world-class network,” said Neel Shah, senior
vice president and chief cargo officer, Delta Cargo. “With the
option of greater visibility throughout the entire shipment
lifecycle, we expect customer response to grow rapidly.”
GPS tracking devices enhance Delta’s current product offering,
providing customers the opportunity for greater visibility on shipments they deem high-value, such as human organs, movie films,
pharmaceuticals or technological prototypes.
While the tracking
devices will be supplied by customers, Delta Cargo’s call centers
will also be equipped with tracking technology to monitor the
status of GPS-equipped shipments and closely coordinate with
customers.
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