Mirador Hotel in Mumbai Partners IDeaS Revenue Management Support

The Mirador in Mumbai has turned to the IDeaS Revenue Management System (RMS) to bring a greater degree of consistency to their forecasting and pricing processes.

 The Mirador Hotel is an upscale designer hotel centrally located in Mumbai. The property offers 103 rooms, two bars, around-the-clock restaurant, and extensive banquet and conference facilities.

Having previously been relying on manual processes to undertake important forecasting and pricing decisions, the Mirador Hotel sought to upgrade their operations and work with a respected revenue management partner to enhance the properties long-term financial performance.

“The management team at the Mirador Hotel are a forward thinking group, and we recognized that to stay ahead of the local competition, there were some processes and strategies that needed to be addressed,” said Mr. Sunil Bhatia, Director of Commerce, Sales & Marketing. “The Mirador Hotel will work with IDeaS to analyze past occupancy patterns and to help forecast current and future booking trends. Using all available booking data, we will work with IDeaS to apply advanced revenue management practices and price our hotel’s room rates correctly based on high, medium or low occupancy, ensuring revenue is being optimized.”

In working with IDeaS, the Mirador Hotel will be adopting the acclaimed IDeaS Revenue Management System (RMS) to provide clear insight into the hotel’s booking patterns - ensuring that occupancy and revenue can be maximized now and into the future.

“Accurately predicting hotel occupancy patterns is becoming increasingly important for Indian hoteliers as local competition grows and international hotel chains expand their offerings in the country,” said Sivaprasad Gangadharan, Regional Director Subcontinent Sales for IDeaS. “Our goal in working with The Mirador Hotel is that through analysis of past data, pace of booking, competition information and forecasting of future trends, the hotel will soon be able to intelligently price its surplus room-inventory, thereby improving its room and ancillary revenue, and eventually, hotel profitability.”

In addition to offering direct forecasting and pricing decision benefits, through working with IDeaS, the Mirador Hotel is also looking to achieve improvements in overall operational performance.

“Once we are sure of the booking patterns, our Human Resources team will be able to manage staffing in different departments such as front office, food and beverage, housekeeping and engineering, thereby optimizing staff utilization,” said Mr. Sunil Bhatia, Director of Commerce, Sales & Marketing.

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