Etihad Airways has signed a three-year agreement
with Hertz. The partnership is designed to integrate the
technology platforms of both Hertz and Etihad Airways to deliver a
seamless travel experience from the departure gate to the driving
seat.
To help do this, Hertz has built a new dedicated microsite
allowing Etihad customers to conveniently book online, and has
also created a unique platform enabling Etihad Call Centre staff
to offer customers a competitive deal on car hire while booking
their flights by phone.
Hertz car rental services
are now available to all Etihad customers worldwide through
multiple reservation channels, including its website, Etihad call
centres, Etihad Holidays and retail outlets.
To mark the
beginning of the new partnership, all Etihad customers renting a
car with Hertz by 30 April 2011 will have the chance to win a
luxurious package of two return Etihad flights to either Europe or
Australia, five nights’ 5-star accommodation at a Relais & Chateaux
property, and the use of a Hertz Prestige Collection vehicle for
five days to explore the open road.
“The
extended strategic partnership is an exciting development from our
initial frequent flyer cooperation because it offers our customers
the most seamless and integrated process of booking their flights
and car transportation requirements at the same time, via many of
Etihad’s distribution and service channels,” said James Hogan,
Etihad Airways’ Chief Executive Officer.
“Etihad Airways and Hertz share the same customer service values
of continually seeking to provide their customers with what they
want, and I am sure that this extended alliance will be hugely
popular across all our markets.”
Etihad’s
Pearl Business Class passengers will receive a 15%
discount when renting luxury vehicles from the Hertz Prestige
Collection, while Diamond First Class guests will receive
complimentary access to the top level of Hertz #1 Club, the
President's Circle, which combines superior service and upgrades
on every rental.
Hertz and Etihad are building upon
the strategic partnership which exists through the Etihad Guest
loyalty programme and now expands into a wide range of products
and distribution channels. Additional benefits of
the new global alliance for Etihad passengers include exclusive
promotions offered through the car rental tab at etihad.com, and
500 Guest Miles with every rental.
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