WinExpress Version 2 Now Avaya Compliant

FCS Computer Systems’ WinExpress Version 2 integrated call billing and voicemail system is now compliant with key IP telephony solutions from Avaya, a global provider of business collaboration systems, software and services.

WinExpress Version 2 helps chain hotels and boutique hotels provide guest voicemail services, automatic billing, and room status or mini-bar updates, using a single server interfacing with the hotel’s property management system.

The application has now been compliance-tested by Avaya for compatibility with Avaya IP Office Release 6.1, via Avaya’s DevConnect program, and FCS was included in the Release 6.1 launch as a select partner supporting the hospitality vertical.

“The compatibility between WinExpress Version 2 and Avaya IP Office ultimately benefits our business customers with expanded options and enhanced performance,” said Akina Ho, Vice President of FCS. “Being able to incorporate new technologies easily and cost effectively lets our customers make the best use of their communications infrastructures.”

FCS is a member of the Avaya DevConnect program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Platinum member of the program, FCS is eligible to submit products for compatibility testing at the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their networks without having to replace their existing infrastructure - speeding deployment of new applications and reducing both network complexity and implementation costs.

“Development partners like FCS are helping Avaya reach new markets,” said Eric Rossman, vice president, developer relations, Avaya. “Working with FCS gives us a window into additional technology development, and opens new doors of opportunity for us to explore.”

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