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AirAsia Enhances Online Booking System

Travel News Asia Latest Travel News Podcasts Videos Friday, 13 May 2011

AirAsia’s guests can now breeze through their flight booking process with the introduction of two new booking features on both its web and mobile platforms for AirAsia members – the ‘Family & Friends List’ and ‘1-Click Card’.

Both features are available from today, 13 May 2011, onwards.

The ‘Family & Friends List’ enables guests to store up to ten guests’ information in their AirAsia member account. The application saves time as passengers no longer need to look around for a friend or family member’s details as it will all be available conveniently in the ‘Family & Friends List’ when guests log in to the AirAsia website.

AirAsia members are also able to save their credit card details in the ‘1-Click Card’ feature thereby speeding up their booking process as all they need is a click to complete their payment with this new feature.

Apart from the two new features, AirAsia members are able to facilitate their own ‘Manage My Booking’, where they can change or update flights, travelers’ details, retrieve flight itineraries, select preferred seats, supersize check-in baggage and pre-book meals at discounted prices as compared to purchasing at the counter or on board, and other value for money add-ons.

For added convenience, passengers will be able to locate and check all their flight bookings in one page when logged in as an AirAsia member. AirAsia members are also able to check their refund status and track lost baggage online as well.

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