Travelport launches Flexi Shopper for Agents in HK and Taiwan

Travelport has launched a new flight availability search tool called Flexi Shopper in Hong Kong and Taiwan.

 The application was developed specifically for Hong Kong and Taiwan markets and allows Galileo-connected travel consultants to search for flight availability with a range of travel dates in one easy step. Flexi Shopper simplifies the search process and is designed to reduce the time a travel consultant spends on searching for flight availability by up to 60%.

Flexi Shopper is accessible via Travelport’s Galileo Desktop. Users simply key in a date range and Flexi Shopper will return the relevant search results on one screen. From there, consultants are able to quickly view what dates and fare classes are available for sale or waitlist.

“Flight availability searches on Flexi Shopper are a simple and speedy process. Instead of keying in a series of travel dates, our consultants can now view availability for a number of dates in one glance. This frees up their time and allows them to focus on customer service and other upselling opportunities. Our customers also benefit from the quick and speedy response they receive for flight quotes and availability enquiries,” said May Leung, Senior Manager Sales & Distribution, Sunpac Tours & Travel Ltd.

Flexi Shopper is currently available to Galileo customers in Hong Kong and Taiwan, with further rollout for other markets planned for 2010.

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